1. My home

    1. I own my home
      1. Welcome to your new home
      2. Home Owners information
        1. Leaseholders ground rent and service charges
        2. Shared Ownership rent and service charges
        3. Home Ownership planned works
        4. Home ownership repairs and maintenance
        5. Welcome to Home Ownership
      3. Your lease
      4. Ground rent and service charges
      5. Lodgers
      6. Be safe in your home
        1. Gas safety
        2. Asbestos
      7. Reporting antisocial behaviour or hate crime
      8. Looking to move?
      9. Contacts
    2. I rent my home
      1. Welcome to your new home
      2. Information for Leaseholders
      3. Rent and service charge review
      4. Affordable tenancies
      5. Repairs
        1. Window repairs
        2. Bathroom repairs
        3. Kitchen repairs
        4. External door repairs
        5. Damp and condensation
        6. Repairs and maintenance
      6. Improving your home
      7. Keeping a pet
      8. Paying rent, service charges and ground rent
        1. Pay by direct debit to enter our prize draw
        2. How it is calculated
        3. Make a payment
        4. Difficulty paying
      9. Lodgers
      10. Responsibility for repairs and maintenance
        1. Grounds Maintenance
        2. Planned maintenance
      11. Be safe in your home
        1. Asbestos
        2. Gas safety
      12. Reporting antisocial behaviour or hate crime
      13. Looking to move?
    3. Getting Involved
  2. Who we are

    1. Our mission, aims and values
    2. Our history
    3. Our services
      1. Connect Property Services
      2. Rooms for hire
    4. Our team
    5. Our publications
      1. Customer Annual Reviews
      2. Customer publications
    6. What you can expect from us
    7. Our Gender Pay Report
    8. Procurement and suppliers
      1. Terms and Conditions - purchase of Goods and Services
  3. Finding a home

    1. I want to buy my home
      1. Help to Buy
      2. Right to buy
      3. Lea Valley Homes
      4. Retirement services
      5. Housing services for older people
    2. I want to rent my home
      1. How to apply for housing
      2. Mutual exchange
      3. New home standards
      4. Moving in
        1. Your monthly assured shorthold tenancy
        2. Your starter tenancy
        3. Your assured tenancy
      5. Housing services for younger people
        1. Frequently asked questions
      6. Student accommodation
      7. Supported Housing
        1. Current vacancies in supported housing
        2. Floating support
  4. Supporting you

    1. Money and benefit advice
      1. Income Maximisation Advisers
      2. Welfare Reform
        1. Universal Credit
        2. Benefit Cap
        3. Bedroom Tax
      3. Other sources of information
    2. Help with your energy bills
    3. My home energy
    4. My home contents insurance
    5. Safeguarding
    6. Antisocial behaviour
    7. Fire safety
      1. Fire safety evacuate
      2. Fire safety stay put
    8. Hertfordshire Floating Support Service
    9. Visiting Support Service
    10. Physical disability adaptations
    11. Equality and Diversity
    12. Useful links
  5. King Street Housing

    1. King Street Housing - Living with us
      1. How to become a tenant
      2. Leaseholders and Shared Owners
        1. Your lease
        2. What is shared ownership?
        3. What is a leaseholder?
        4. Paying your rent and service charges
        5. Homeowners Handbook
      3. Involving you
      4. Managing estates
      5. Service standards
      6. Make a complaint
      7. Antisocial behaviour
    2. King Street Housing - Finding a home
      1. Homes to rent
      2. Shared Ownership - Help to Buy
      3. Moving home
        1. Home-Link
        2. HomeSwapper
    3. King Street Housing - Property Management
      1. Private landlords
      2. SCDC Empty Homes Grant Scheme
      3. Rent Deposit Guarantee Scheme
    4. King Street Housing - Rent to Buy
    5. King Street Housing - Contact us
    6. King Street Housing - Latest publications
  6. Working for us

    1. Current vacancies
  7. Press office

    1. Latest news
    2. Archived News
  8. Getting in touch

    1. Need a repair?
    2. Our app
    3. Complaints
    4. Compliments and suggestions