We are carrying out customer service satisfaction surveys | Latest news

We are carrying out customer service satisfaction surveys | Latest news

Latest News

Welcome to our news page, here you will find our most recent press releases. 

We are carrying out customer service satisfaction surveys

Customer Service Satisfaction Survey

Every two years we carry out a Customer Service Satisfaction Survey. We are starting this again this week.

Voluntas, our market research agency, will be contacting a number of our customers chosen at random by telephone. If you receive a call we would really appreciate it if you could spare a little time to answer the questions.

The type of questions you will be asked are:

  • How satisfied are you with how we deal with your enquiries?
  • Do you think your rent and service charges are value for money?
  • Do you feel you are kept informed?
  • Do you have the opportunity to make your views known?
  • Do you use the internet? If so, how, where and when?

If you have already advised us that you do not wish to be surveyed you will not receive a call.

If you would like more information about the survey then please call 0300 500 6262 or email info@aldwyck.co.uk.

We’d like to place cookies on your computer to improve your experience of our website. If this is ok click ‘ok with me’. If not you can continue to browse our site and this message will remain. Privacy notice.

Please choose a setting: