Customer Service Satisfaction Survey
Every two years we carry out a Customer Service Satisfaction Survey. We are starting this again this week.
Voluntas, our market research agency, will be contacting a number of our customers chosen at random by telephone. If you receive a call we would really appreciate it if you could spare a little time to answer the questions.
The type of questions you will be asked are:
- How satisfied are you with how we deal with your enquiries?
- Do you think your rent and service charges are value for money?
- Do you feel you are kept informed?
- Do you have the opportunity to make your views known?
- Do you use the internet? If so, how, where and when?
If you have already advised us that you do not wish to be surveyed you will not receive a call.
If you would like more information about the survey then please call 0300 500 6262 or email email@example.com.